Personal Data Protection Policy
Controller:
BIOLOGOS I.K.E. - 24-30, Maroneias Str., 10444, Greece
Tel: +30 210 010 6437
Website: www.bio-logos.com
1. Introduction
This Policy describes how BIOLOGOS I.K.E. (“we”, “the company”) collects, uses, stores and protects the personal data of visitors and users of the website www.bio-logos.com (the “Website”) and our services. Data processing is carried out in accordance with the General Data Protection Regulation (GDPR) and the applicable national legislation.
2. Who is the controller?
The data controller is BIOLOGOS I.K.E. (details above). For questions about data protection or to exercise your rights you may contact us by phone or via the contact form on the Website.
3. What data we collect
Categories of data we may collect, depending on how the Website is used:
- Contact details: first and last name, email address, telephone number.
- Transaction data: shipping/billing address, order details, payment information (when required).
- Technical data: IP address, connection details, browser type, cookie information, usage data (pages you visit, time spent on site, etc.).
- Content of communications: data you send us by email or via the contact form.
- Optional: information you voluntarily provide (e.g., CVs, preferences).
4. Purposes of processing and legal basis
We use your data for specific purposes, on the following legal bases:
- Provision of services / performance of a contract (Article 6(1)(b) GDPR): processing data necessary to fulfill orders, process payments and meet related contractual obligations.
- Legal obligations (Article 6(1)(c) GDPR): compliance with tax, accounting and other legal requirements.
- Consent (Article 6(1)(a) GDPR): e.g., sending a newsletter after explicit consent.
- Legitimate interests (Article 6(1)(f) GDPR): improving services, analysing traffic, fraud prevention — always with balancing measures to protect users’ rights.
- Vital interests (Article 6(1)(d) GDPR): in rare cases to protect someone’s life or health.
5. Retention period
Data are retained for as long as necessary to achieve the purpose for which they were collected and in accordance with legal/tax obligations. For example: transaction data are retained for as long as required by tax/accounting rules, while account/registration data are kept for as long as the user relationship exists — unless you request deletion and no legal obligations prohibit it.
6. Cookies and similar technologies
Our Website uses cookies and similar technologies for its operation, to improve user experience and for analytics.
- You can manage or disable cookies through your browser settings.
- Disabling certain cookies may affect the functionality of the Website.
- For statistical analysis we may use third-party tools that rely on cookies (see below).
7. Analysis tools and third-party providers
We may use third-party services for traffic analysis, advertising and payments (e.g., Google Analytics, Facebook/Meta, Instagram, YouTube, PayPal, Stripe). Third-party providers act as independent controllers and/or processors.
- When transfer of data to third countries is necessary (e.g., the USA), we implement appropriate safeguards (e.g., EU Standard Contractual Clauses or other acceptable measures) to ensure an adequate level of protection.
- For certain services (e.g., Google Analytics) we provide opt-out/disable options where technically feasible.
8. Payments and third-party payment services
For payment processing we use reputable providers (e.g., PayPal, Stripe). Financial data are processed by those providers and are subject to their privacy policies. BIOLOGOS I.K.E. shares only the minimum required data to complete the payment and to manage the order.
9. Data transfers to third parties and disclosures
Data may be disclosed to: technical service providers (hosting, payments, shipping), partners acting on our behalf (processors), and authorities when there is a legal obligation. Every third party providing services must implement appropriate security measures and may use the data only for the purposes assigned to them.
10. Data security
We implement technical and organizational measures (encryption of sensitive data where required, access restrictions, backup policies, etc.) to protect data. However, no method of transmission over the internet or electronic storage is completely secure; in case of a breach we will act as required by law (timely notification to the supervisory authority/affected persons where required).
11. Data subject rights
Under the GDPR you have the following rights, which you may exercise free of charge:
- Right of access: receive confirmation and a copy of the personal data concerning you.
- Right of rectification: correct inaccurate or incomplete data.
- Right of erasure (“right to be forgotten”): subject to GDPR conditions.
- Right to restriction of processing: in certain circumstances.
- Right to data portability: receive your data in a structured, commonly used and machine-readable format.
- Right to object: especially where processing is based on legitimate interests or for direct marketing.
- Right to withdraw consent: where processing is based on consent.
- Right to lodge a complaint with a supervisory authority: in Greece the competent authority is the Hellenic Data Protection Authority.
To exercise any of the above rights, contact us using the controller details at the start of this Policy. We will reply within the time limits set by law.
12. Children
The Website and our services are not intended for minors under 16 years of age. We do not knowingly collect data from children without parental/guardian consent. If you become aware that personal information has been provided by a child without lawful consent, contact us to request deletion.
13. Changes to the Policy
This Policy may be revised. Any material change will be posted on the Website with an updated “Last updated” date. In some cases, user action/consent may be requested if required.
14. Contact
For questions about this Policy or to exercise your rights, please contact:
BIOLOGOS I.K.E. - Maronia 24-30, 10444, Athens
Tel: +30 210 010 6437
Contact: https://bio-logos.com